AGF Consulting Group's video: Webinar: Foundations of Root Latent Cause Analysis

Root and Latent cause analysis (RLCA) involves searching backwards from an undesirable effect (or problem) to its cause(s) and addressing those causes – and including human causes. While the term “Root Cause” implies that there is a single cause for a problem, often multiple causes interact and work together to trigger the problem. The root cause analysis task is to identify potential causes, determine which cause or causes are root causes and address those root causes to ensure the effect (the problem) does not recur. RLCA is important because if a problem has occurred once, it most likely will occur again. However, if the root cause is found and addressed, future occurrences of the same problem CAN BE PREVENTED! Root and Latent cause analysis and corrective action is the key to preventing future problems. This Root and Latent Cause Analysis Training takes the learner through a four-step process for uncovering and tackling sources of problems(including the human sources) and defects so that root causes can be addressed and the resulting problems eliminated for good. This is a comprehensive “how to” course that teaches learners working alone or in teams to find and fix the root and latent causes of problems.