Community IT Innovators's video: 12 Questions Nonprofits Should Ask to Evaluate a Managed Service Provider MSP

“Managed services” can mean different things to different people, especially when you are just embarking on a quest to find a provider. To understand what you need, what a provider is offering – and whether they’ll be able to deliver – Community IT Innovators developed a list of basic questions to ask. In our 25 years in serving the nonprofit IT community, we’ve heard lots of stories of IT support that didn’t work out. We used our experience to develop this list of 12 questions you can use to vet any managed service provider as you evaluate your needs and their services. Join Steve Longenecker, our Director of IT, and Johan Hammerstrom, our President and CEO, for an in depth discussion on avoiding common pitfalls and getting the right level of service for your nonprofit. Don’t miss this chance to learn how your organization can vet and compare IT providers, whether you have 5 employees or 500. See more nonprofit IT videos by subscribing here, or check out our free resources on our website https://communityit.com