Crumb's video: On RuneScape s Terrible Customer Service

RuneScape’s Customer Service is notoriously bad. In this video I explore topics around why that is the case. Why does RuneScape have no way to contact a real person? Why did they remove the option to speak with a customer support representative in 2013? How come RuneScape’s support page, aka commonly asked questions page, treated as the be all end all? In other words, I’m venting about RuneScape’s terrible customer service. Those reddit links: https://www.reddit.com/r/2007scape/comments/4e6lxf/jagex_your_account_recovery_system_is_incredibly/ https://www.reddit.com/r/2007scape/comments/4d8g1r/a_call_for_jagex_to_step_up_account_security/ And my Social Links: ►Patreon https://www.patreon.com/crumbyt ►Oldschool Runescape (2007) is provided by Jagex. You can play for free here. http://www.oldschool.runescape.com ►Join my Discord https://discord.gg/x8ePzht ► Instagram https://www.instagram.com/crumb.rs/ Patreon’s: ChristianTheLad