Judy Kay Mausolf's video: How to Have Difficult Conversations - Approacher-Approachee

There are hundreds of moving parts in the day-to-day activities of a dental practice. Stuff happens even in the most successful practices. It is vital that the entire team is empowered to discuss and resolve issues. However, the fear of confrontation and conflict can often prevent many team members from having necessary difficult conversations. Avoiding the short-term discomfort of having difficult conversations often causes long term dysfunction. It’s time to have the difficult conversations to sustain a happier, healthier, and higher performing service culture. The conversation includes two roles. The Approacher(s) and Approachee(s). Tune in to learn more!