Rea Ninja's video: Tips in Speaking with Clients and Customers - Sales Customer Service IRL with a Client Director

Tips in Speaking with Clients and Customers - Sales & Customer Service 👉 IRL with a Client Engagement Director // Welcome to Season 2 of inREAlity - this series is now available on Spotify and all major podcast platforms. ✨ Listen on Spotify: http://bit.ly/inREAlity-podcast Our guest for today is Cat Caballero - the Client Engagement Director of MultiplyMii. Let's learn from her experience in speaking with customers and clients while working in sales and customer service. See timestamps below for the topics we discussed. ⏲ TIMESTAMPS ⏲ 0:00 - Episode Introduction 1:35 - Guest Introduction 5:54 - Are you already comfortable speaking with clients or do you still get nervous? 8:15 - Experience in speaking with customers over the phone (even when you're from a different industry) 11:34 - Shift from office-based to remote work 14:15 - Your experience working remotely with MultiplyMii 21:06 - What are the usual expectations of clients when they think of hiring Filipinos for remote work? 25:08 - What do you think are the skills that Filipino employees can still improve to better serve foreign clients? 28:00 - Advice to people who want to shift from office to remote work 31:07- Advice to people who are speaking with customers on a daily basis to lessen anxiety For Amazon, E-Commerce, and Digital Roles - MultiplyMii is the BEST! ✨ 𝙎𝙞𝙜𝙣-𝙪𝙥 𝙛𝙤𝙧 𝙛𝙪𝙩𝙪𝙧𝙚 𝙟𝙤𝙗 𝙤𝙥𝙥𝙤𝙧𝙩𝙪𝙣𝙞𝙩𝙞𝙚𝙨 𝙖𝙩 𝙈𝙪𝙡𝙩𝙞𝙥𝙡𝙮𝙈𝙞𝙞 https://m.me/multiplymiicareers?ref=future ✨ 𝘽𝙚 𝙪𝙥𝙙𝙖𝙩𝙚𝙙 𝙬𝙝𝙚𝙣 𝙬𝙚 𝙝𝙖𝙫𝙚 𝙣𝙚𝙬 𝙟𝙤𝙗 𝙤𝙥𝙚𝙣𝙞𝙣𝙜𝙨! LIKE AND FOLLOW MultiplyMii's page here: https://www.facebook.com/multiplymiicareers/ ✨ 𝘾𝙝𝙚𝙘𝙠 𝙤𝙪𝙩 𝙈𝙪𝙡𝙩𝙞𝙥𝙡𝙮𝙈𝙞𝙞'𝙨 𝘾𝙖𝙧𝙚𝙚𝙧 𝙋𝙖𝙜𝙚: https://jobs.crelate.com/portal/multiplymii ✨ 𝙉𝙀𝙀𝘿 𝙏𝙊 𝘾𝙊𝙉𝙏𝘼𝘾𝙏 𝙈𝙀? For subscribers, email: 𝗵𝗲𝘆𝗿𝗲𝗮𝗻𝗶𝗻𝗷𝗮@𝗴𝗺𝗮𝗶𝗹.𝗰𝗼𝗺 (𝘐 𝘭𝘪𝘬𝘦 𝘳𝘦𝘢𝘥𝘪𝘯𝘨 𝘮𝘦𝘴𝘴𝘢𝘨𝘦𝘴 𝘧𝘳𝘰𝘮 𝘺𝘰𝘶. 𝘐𝘧 𝘺𝘰𝘶 𝘩𝘢𝘷𝘦 𝘢 𝘲𝘶𝘦𝘴𝘵𝘪𝘰𝘯 𝘵𝘩𝘰𝘶𝘨𝘩, 𝘬𝘪𝘯𝘥𝘭𝘺 𝘥𝘰 𝘢 𝘲𝘶𝘪𝘤𝘬 𝘴𝘦𝘢𝘳𝘤𝘩 𝘰𝘯 𝘮𝘺 𝘠𝘰𝘶𝘛𝘶𝘣𝘦 𝘤𝘩𝘢𝘯𝘯𝘦𝘭 𝘧𝘪𝘳𝘴𝘵 𝘵𝘰 𝘴𝘦𝘦 𝘪𝘧 𝘪𝘵'𝘴 𝘢𝘭𝘳𝘦𝘢𝘥𝘺 𝘣𝘦𝘦𝘯 𝘢𝘯𝘴𝘸𝘦𝘳𝘦𝘥.) ✨ For business ONLY, email: 𝗿𝗲𝗮𝗴𝗲𝗻𝗲.𝗯𝗶𝘇@𝗴𝗺𝗮𝗶𝗹.𝗰𝗼𝗺 𝙁𝙤𝙡𝙡𝙤𝙬 𝙢𝙚 𝙤𝙣 𝙨𝙤𝙘𝙞𝙖𝙡 𝙢𝙚𝙙𝙞𝙖 𝙗𝙚𝙘𝙖𝙪𝙨𝙚 𝙬𝙝𝙮 𝙣𝙤𝙩? ;) ✅ FB PAGE: http://fb.com/reaninja ✅ INSTAGRAM: http://instagram.com/reagenes 𝙅𝙤𝙞𝙣 𝙢𝙚 𝙖𝙣𝙙 𝙤𝙪𝙧 𝙘𝙤𝙢𝙢𝙪𝙣𝙞𝙩𝙮 𝙤𝙛 𝙣𝙞𝙣𝙟𝙖𝙨 & 𝙬𝙖𝙧𝙧𝙞𝙤𝙧𝙨! ✅ Support for BPO Newbies: https://www.facebook.com/groups/yourninjasquad/ 𝘽𝙮 𝙩𝙝𝙚 𝙬𝙖𝙮, 𝙄 𝙖𝙡𝙨𝙤 𝙬𝙧𝙞𝙩𝙚 𝙬𝙝𝙚𝙣 𝙄 𝙘𝙖𝙣: ▶️ Personal Blog: https://www.reagene.ninja ✨ 𝙈𝙐𝙎𝙄𝘾 𝙪𝙨𝙚𝙙 𝙞𝙣 𝙫𝙞𝙙𝙚𝙤: IKSON ▶️ YouTube Library ▶️ Oh My - Patrick Patrikios ✨ ARE YOU APPLYING? ➞ Ready to go from broke and unemployed to becoming a confident and employed BPO pro? Learn the step by step frameworks and formula to ace your interviews and mock calls. Check out the Get Hired Mini Online Course here: https://bit.ly/tca-get-hired-mini If you like this kind of content, please consider subscribing to my YouTube channel and sharing it! :) Thanks so much for watching. See you again! ♥