The BMJ's video: Patient safety after implementation of a coproduced family centered communication programme

Communication failures are a leading root cause of the most serious harmful medical errors, which are a leading cause of death and harm in patients worldwide. New research evaluated a standardized communication structure to reduce those errors. They found that, although overall errors were unchanged, harmful medical errors decreased and family experience and communication processes improved after implementation of a structured communication intervention for family centered rounds coproduced by families, nurses, and physicians. Family centered care processes may improve safety and quality of care without negatively impacting teaching or duration of rounds.