Zachary Coffin Page Official's video: Hiver Ad: What Happens When An Order Goes Wrong with Zachary Coffin
@'Hiver' Ad: What Happens When An Order Goes Wrong, with Zachary Coffin
'Hiver' Ad: What Happens When An Order Goes Wrong, with Zachary Coffin
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"What happens when an order goes wrong?"
Hiver
What happens when your favourite candy store runs into a bit of trouble?
When the support team over there is finding it difficult to handle queries regarding delays, cancellations, and more? Wouldn't it feel too overwhelming?
That's how Victor, head of support at Dream Chocolate Factory, is feeling. His team is having a tough time dealing with queries from candy-loving kids, because there's no way to keep track of all these queries and find out which support agent is working on what!
But Victor is a lucky guy because he then happens to come across Hiver - the world's first Gmail-based help-desk.
A help-desk that is incredibly easy to use and only takes minutes to get started with.
So, what happens when the support team at Dream Chocolate Factory starts using Hiver? Find out in the video!
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Hiver is the world’s first helpdesk built for Google Workspace. We help teams deliver fast and empathetic customer service, right from the tool they are already familiar with - Gmail.
This means they can assign, track, and collaborate on customer emails, as well as run the most advanced analytics and automations from the Gmail interface, without sacrificing any time on learning new software or switching tabs.
Hiver helps over 1500 companies - ranging from new-age unicorns to traditional enterprises - deliver a better experience to their customers. Companies like Flexport, Pluralsight, Harvard University, Appsflyer, Oxford Business Group, and Upwork, among others, are powered by Hiver.
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Produced by Thoughtful Clown Studios
Hiver Team @nagpalmohita @ganz_trips
Director/DoP Raakesh Rawat @mr_raakeshrawat
Associate Aaradhya Gautam
Chief Ansh Vyas
Acting coach Ankit Verma
Associate camera Christo Joy
Music Lima Yanger
Sound Shanks Ramachandran
Color Nihith Varma @wakinglife4d
Costume @pandey.swati0911 @krishnasneha_kesharwani
Line producer @shekharkumar945
Line producer: @ShekharYadav
Shot on Alexa SXT with ARRI Zoom lens.
Talent @zacharycoffinpage @beingbollyboysammy @daria.gavrushenko
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*Fair Use/Fair Dealing of Footage for Non-Fiction Documentation of Career*
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Zachary Coffin Page Official's video: Hiver Ad: What Happens When An Order Goes Wrong with Zachary Coffin
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